Do you service your machines?
What expenses can I expect for a service call?
Do you offer discounts on labor?
What are the warranties on your machines?
Our new machines come with a 2-year warranty on mechanical parts and a 1-year warranty on electrical parts which takes into effect upon delivery, except on standard wear parts. The detailed warranty is written in the machine manuals.
Our refurbished machines come with a 6-month warranty on electronics and 1-year warranty on mechanical parts which takes effect upon delivery.
What if I have a problem with any of the products from you?
Call us immediately Monday-Friday between the hours of 8-5 Eastern standard time.
We will work for a solution to keep your production moving.